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Help desk
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#	Item
731	Case Study – Manufacturing Sector “HelpLINE has improved the profit performance of our whole help-desk operation by allowing us to centralize our support services” Client name Add to Reading List Source URL: www.badgernt.co.uk Language: English - Date: 2014-01-15 06:43:28
732	Secure Remote Support for Help & Service Desk SECURE SERVICE DESK SUPPORT WITH BOMGAR Add to Reading List Source URL: www.bomgar.com Language: English - Date: 2015-01-03 17:28:34 Networking hardware Software System software Computing Help desk Customer experience management Virtual help desk Remote administration software Remote desktop Bomgar
733	BC Assist COMPREHENSIVE 24/7 SUPPORT A COMBINATION OF TELEPHONE AND ONLINE SUPPORT 24 HOURS A DAY, 7 DAYS A WEEK At BusinessCraft we understand the importance of your systems to Add to Reading List Source URL: 70.32.78.162 Language: English - Date: 2013-04-30 19:59:36 Outsourcing Remote desktop Technical support Customer experience management Groupware Help desk
734	About WebFirst Webfirst enables customers and partners to dynamically access the CustomerFirst database utilizing standard Web browsers. This interface enables your customers to access a knowledgebase of resolutions to c Add to Reading List Source URL: www.rti-software.com Language: English - Date: 2005-02-01 01:00:00 Collaboration Remote desktop Customer support Information technology management Customer experience management Help desk
735	Building the business case for a HelpLINE Service Desk investment This Fact sheet is designed to help you build the internal business case for an investment in HelpLINE. It outlines the potential areas where your busines Add to Reading List Source URL: www.badgernt.co.uk Language: English - Date: 2014-01-15 06:44:43 Manufacturing Productivity Helpline Information technology management Marketing Help desk Technology Business Economic growth
736	VISIBLE DEVELOPER ENABLES YOU TO LEAPFROG POPULAR WINDOWS-BASED DATABASES TO A POWERFUL, FLEXIBLE APPLICATION Add to Reading List Source URL: www.visible.com Language: English - Date: 2012-09-17 09:57:55 Computing Trac Software bug Project management software Business software Software Help desk Bug tracking system
737	Tracker Suite Suite Tracks HR Processes RENEE BOUCHER FERGUSON DECEMBER 14, 2001 eWEEK.COM Add to Reading List Source URL: www.acentre.com Language: English - Date: 2004-02-06 18:39:42 Tracker Project management BitTorrent tracker Information technology management IBM Lotus Notes Help desk PhaseWare Tracker Automation Centre Project management software Data management
738	User Case Study Browne Jacobson LLP ISSUES Kerry Bradwell, IT Training Manager at Browne Jacobson LLP, uses a blended learning approach to training users on new or changed IT systems but faced several challenges where th Add to Reading List Source URL: download.tutorpro.com Language: English - Date: 2010-06-02 05:13:27 Distance education E-learning Blended learning Email Usability Education Help desk Technology
739	Introduction Technology has fundamentally changed customer care, empowering the customer with as much or more information, devices and channels of engagement as the average customer service agent has to deliver service Add to Reading List Source URL: download.microsoft.com Language: English - Date: 2014-12-12 16:10:08 Customer experience Help desk Service-level agreement Customer engagement SysAid Technologies Marketing Business Customer experience management
740	RIVERBED MAINTENANCE AND SUPPORT SERVICES Riverbed offers a choice of support levels so customers can choose the plan that fits their specific requirements, IT needs, and business goals. This flexibility also means that Add to Reading List Source URL: media-cms.riverbed.com Language: English - Date: 2014-04-01 12:28:45 Help desk Outsourcing Automation Customer support Technical support Service Online shopping Riverbed Technology Marketing Customer experience management Business

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